Job Description

Project Support Officer (PSO)
PCD330319
Contractor

Job Description
£430 /day - £480 /day
MUST BE SC CLEARED

Job Description
There is a requirement for a Project Support Officer (PSO) to work on several IT projects under the direction of the Programme/Portfolio Lead. This is a complex portfolio of work. The role holder must be capable of interpreting and communicating technical information to and from clients and suppliers alike.
The PSO will provide project support to the portfolio. They will play an important role in supporting project planning and risk and issue management.

Key Responsibilities

The post holder will be required to do the following:
Produce reports for the appropriate governance Boards and/or programme/project Boards, providing a real-time and comprehensive view of all projects. Maintain processes to ensure Programme and Project management documentation, reports and plans are relevant, accurate and complete. Run the programme/project plan and own and manage the consolidated Programme/Portfolio level milestone tracker. Manage dependencies within ICT portfolio delivery. Managing a file plan/structure and necessary controls for the management of all ICT documentation. Generating various regular and ad-hoc documentation for projects and programmes when required.
Risks and Issues: R&I planning and management; collating, reporting and support producing mitigation plans. Share lessons learned and best practices within the PMO, building relationships with stakeholders and brokering relationships at all levels. Work with Senior Management to identify and resolve issues impacting the portfolio of programmes/projects.
Governance: Supporting individual projects by providing advice and guidance regarding governance, planning, change control, benefits realisation. Providing a quality assurance role ensuring that programmes and projects are well managed and adhering to appropriate standards and good practice as set by the IT Pillar s central PMO.
Finance Management: maintaining finance and budget plans and ensuring that forecasting is in place across the Portfolio/Programme/Project. Oversee and manage purchase order generation, receipting and tracking.
Resourcing: ensuring pipeline plans are in place for continuity across the project(s). Ensuring relevant paperwork is planned and raised accordingly to ensure continuity and resource availability. This includes ensuring the relevant vetting processes are adhered to, contract lengths are constantly reviewed.
Portfolio Meeting management and facilitation when required. Local and National meetings organised, managed and facilitated whether guests in attendance or utilising video conferencing tools.
Change Control: Support the change control process through completion of required documentation and supporting related activities (impact assessments).
Essentials Experience
Experience in programme support of technology projects within complex stakeholder/business environments.
Experience working within a Portfolio Delivery Office and/or Programme Management Office
In-depth experience of and competence in using productivity suite tools
Experience of working within and understanding secure technology-based projects and programmes
Experience of managing project risks, issues, assumptions and dependencies
Experience of implementing document management systems and document controls and the ability to deal with sensitive information
Experience working on both Agile and waterfall projects/programmes.
Experience of stakeholder management and liaison at all levels
Desirables
Experience in working in a secure environment.
Competency Values Framework
Cluster Resolute, compassionate and committed
We are emotionally aware
We take ownership
Cluster Inclusive, enabling and visionary leadership
We are collaborative
We deliver, support and inspire
Cluster Intelligent, creative and informed policing
We analyse critically
We are innovative and open minded
Met Values
Professionalism
Integrity
Courage
Compassion