Job Description

Tusker Junior Integrations Support Analyst – Watford
Watford, Hertfordshire
PCD300288

• JOB TITLE:Junior Integrations Support Analyst
• SALARY:£42,000 - £0, 200
• LOCATION(S):Watford
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office.
About this Opportunity
Join our dynamic Partner Integrations Team, a critical part of our IT Department, as we drive ambitious growth through seamless customer integrations with key strategic partners. This role is at the heart of building strong connections with our Employee Benefit Partners, ensuring our systems are fully aligned with our partners’ platforms, and unlocking new opportunities that provide a strategic advantage for all parties involved.
The organisation is an exciting chance to create a direct impact on our digital transformation and customer journey, ensuring a seamless experience for end users when ordering a car online.
If you’re ready to take ownership and drive success in a collaborative, fast-moving environment-we’d love to hear from you!

About us
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since2,000. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.
Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over1,200cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information
What you’ll need
• Experience of leading all aspects of IT operational tasks and resolving sophisticated queries and bugs directly, or raising and prioritising IT bug requests when vital to the relevant department and making internal department aware.
• To be able to support and complete sophisticated Single Sign-On (SSO) migrations to ensure seamless transitions for customers joining or moving between Employee Benefit Partners (EBPs).
• Lead fast paced projects by capturing requirements, completing key tasks, and maintaining clear communication among partners to achieve successful migrations.
• Experience of managing SSO-related operations, including handling daily emails, queries, and providing support for all aspects of SSO functionality.
• Demonstrate experience and be able administer account changes efficiently, including scheme closures, novations, modifications to user data fields, and other key updates.
• Experience of supporting the management of IT BAU (Business as Usual) requirements, prioritising bug fixes, and implementing small improvements to enhance system performance
• Drive awareness and education on SSO across the business, by promoting standard processes, integrations, and API functionalities across the business
And any experience of these would be really useful
• Experience of delivering regular verbal and written updates, with clear and confident communication across all partner levels both internally and externally.
• Demonstrate building and maintain strong partner relationships to find opportunities to maximise commercial potential within migrations and reviewing post-migration outcomes and share information.
• Experience of collaborating with Partners to ensure data accuracy, resolve discrepancies, and maintain synchronisation of orders and vehicles across systems.
• Being able to act as a central coordinator, liaising between internal departments (Marketing, Account Management, IT) and external counterparts at customers and Employee Benefit providers.
About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose?
Apply today.