Job Description

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Job Title: Retail Business Analyst | Global Legacy Transformation Project

Location: Hybrid (Fareham & London)

Duration: 6-12 Months

The Role

We are seeking a high-calibre Business Analyst to drive a global Point of Sale (POS) rollout for a major luxury retail brand. You will act as the bridge between international retail operations and IT to implement a next-generation POS solution.

We are looking for a BA with specific experience in high-end luxury retail and a deep understanding of the full retail journey (clienteling, Omni-channel, ship-from-store, etc.). The focus is on back-end processes like reconciliation and transaction management.

Tech Stack Context: For reference, their stack includes Shopify (Ecom and POS), SAP integration, and tools for replenishment, appointment booking, and loss prevention

Key Responsibilities

Requirements & Docs: Lead global requirement sessions and deliver Epics, User Stories, and process maps (As-Is/To-Be).

Stakeholder Management: Align diverse regional needs with a centralized global template.

Technical Liaison: Partner with Architects to ensure POS integration with SAP back-end systems.

UAT: Define acceptance criteria and support cross-territory testing.

Requirements

Retail Experience: Strong BA background in large-scale retail or global legacy migrations.

POS & SAP: Deep knowledge of POS ecosystems and familiarity with SAP environments.

Agile: Proficiency with Jira, Confluence, and Agile delivery.

Communication: Ability to influence senior stakeholders across different regions and time zones.

Next Steps

Please apply directly with your updated CV. Our team will review your application within 3 working days.

Randstad Technologies is acting as an Employment Business in relation to this vacancy