Job Description

Location: On-site
Pay Rate: £13.00 per hour
Job Type: Full-Time (please amend if required)

Our client is looking for a reliable and customer-focused Workwear Centre Administrator to join their on-site team. This is an excellent opportunity for an organised individual who enjoys delivering exceptional customer service while supporting the day-to-day management of a busy workwear centre.

Working closely with the Account Manager, you'll play a key role in ensuring employees receive a professional and efficient workwear service, from processing orders and coordinating laundry to managing deliveries and resolving customer enquiries.

If you have strong administrative skills, enjoy building relationships and take pride in delivering outstanding service, we'd love to hear from you.

As the Workwear Centre Administrator, your duties will include:

• Coordinating the collection and distribution of on-site laundry.
• Liaising with external laundry providers to ensure a seamless service.
• Applying garment embroidery and sewing on badges where required.
• Processing workwear orders accurately and resolving customer queries.
• Tracking deliveries and notifying customers when garments are ready for collection.
• Delivering an exceptional customer experience for everyone visiting the Workwear Centre.
• Processing garment returns efficiently.
• Maintaining a clean, organised and professional work environment.
• Acting as the primary on-site contact for workwear-related enquiries.
• Using Microsoft Office applications, including Excel and Outlook, to maintain records and communications.

The successful candidate will demonstrate:

• Previous experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence working with Microsoft Office, including Excel and Outlook.
• The ability to manage multiple tasks in a busy environment.
• A proactive approach with strong problem-solving skills.
• A positive attitude and willingness to support colleagues and customers.

Our client is seeking someone who is:

• Passionate about delivering outstanding customer service.
• A team player who enjoys working collaboratively.
• Professional, dependable and approachable.
• Self-motivated with a strong work ethic.
• Resilient and adaptable, with the determination to achieve high standards.
• Committed to building positive relationships with customers and colleagues alike.

• Competitive pay of £13.00 per hour.
• A supportive and welcoming working environment.
• A varied role with a mix of customer service and administration.
• The opportunity to join a well-established organisation where customer satisfaction is at the heart of everything they do.

If you're looking for your next customer service and administration opportunity and have the skills and experience our client is looking for, we'd like to hear from you.

Submit your application today, and a member of our recruitment team will be in touch to discuss the role in more detail.