Pay: 13.80 per hour Location: Aberdeen (Hybrid - onsite training required) Contract: 4 weeks Hours: 9am-5pm (except 7 May: 6am-10pm) About the Role We are recruiting Contact Centre Assistants to support a customer service team in the heart of Aberdeen. This is a fantastic opportunity for individuals with customer service experience who enjoy handling enquiries, working independently, and providing clear and helpful information. You will act as the first point of contact for customer queries. Full training will be provided. Key Responsibilities Answer incoming calls via the Microsoft Contact Centre system. Use a provided ...
Would you like a Flexible work pattern to suit your needs, would you like to be able to choose your own shifts through setting your work availability on our scheduling tool. This is all managed through an app downloaded to your smart phone. We offer weekly pay and benefits such as holiday and paid breaks. Full online and classroom based training will be provided. Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times. They will Pro-actively seek to help cu ...
Customer Service Coordinator Opportunity Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible ...
Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery. This is an excellent opportunity for a Customer Service Advisor to make a real impact while supporting residents, applicants and external agencies across a range of housing services including repairs, rents and homelessness. This role would suit an experienced Customer Service Advisor, Contact Centre Advisor or Housing Customer Advisor with previous social housing experience who enjoy ...
Customer Service Advisor Manchester City Centre 14.50 per hour 37.5 hours per week (Monday - Friday) Start Date: 1st June 12-week temporary contract (potential for extension) The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. Key Responsibilities Handling inbound and outbound customer en ...
Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of va ...
Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints ...
Berry Recruitment is out looking for Call Centre Agents! Contract - 12 Months with possibility to be extended afterwards. Pay - 13.45 an hour - weekly pay PAYE 33 Days Annual Leave including bank holidays Flexible Working Hours: Full Time 37hrs and Part Time 27:30hrs Full time in the office Weekend work involved - rotational Full Training provided Duties Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, ta ...
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and loca ...
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and loca ...
Position: Developer Location: Luton, UK (Hybrid-3 days a week from office) 6 months contract position The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development experience on Customer Service module and CCaaS module in very important. Your responsibilities: A Dynamics CCaas developer design, builds, Customises and integrates contact center capabilities. Configure and customize Dynamics 365 customer service and omnichan ...
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your prima ...
Job Title: Training Planner Are you a detail-oriented, organized individual with a passion for training and development? Do you thrive in a fast-paced environment where you can make a real impact? If so, we have the perfect opportunity for you! Our client is seeking a motivated Training Planner to join their dynamic team and help shape the future of training programs. Pay rate: 21.40 per hour PAYE Duration: 6 months Location: Tipton Working Pattern: Hybrid 3 days per week, Mon - Fri 9am - 5pm or 8am -4pm Start Date: ASAP About the Role: As a Training Planner, you will work closely with a team of dedicated professionals and repo ...
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22/hour What s on offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Opportunity to progress within a gro ...
Complaints Support Officer We are seeking a proactive and customer-focused Complaints Support Officer to join a busy Corporate Complaints Team. This is a varied and rewarding role supporting the effective handling of complaints, enquiries and feedback, ensuring a high-quality and consistent service is delivered across the organisation. About the role You will support the day-to-day operation of the complaints function, managing a caseload of enquiries and complaints from receipt through to resolution. This includes assessing c ...
Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration 3 months contract with potential to go permanent with the client Hours Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalis ...
Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with ...
Transaction & Relationship Manager - Debt (AVP/VP) Location: Canary Wharf, London (3 days per week onsite) Contract: Temporary Contract - June/July 2026 to November 2026 Rate: Up to £450 per day Inside IR35 Client: Tier 1 Global Investment Bank Overview We are currently supporting a Tier 1 Investment Bank in their search for a Transaction & Relationship Manager to join their Debt team on an initial cont click apply for full job details
Service Introduction / Service Transition Manager, Hybrid Service Introduction / Service Transition Manager required for a leading private sector organisation based in Manchester. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience working within large corporate organisations with multiple business units spread across mul click apply for full job details
Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 3 months. This role would suit someone comfortable managing a smaller caseload while also supporting with triage, offering a varied workload and the opportunity to be involved across the full housing options process. Key Responsibilities: Managing a reduced caseload of homelessness application ...
A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up t ...
Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friend ...
Customer Service Advisor Out of Hours Lincolnshire 20 Hours per week 3 Month Contract Please be aware that this is an Out of Hours position. Handling a mixture of Social Care and Corporate calls. Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and exce ...
IT Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider click apply for full job details
Job Title: Customer Relations Officer (Social Care) Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose As a Customer Relations Officer, you will play a critical role in managing and coordinating statutory complaints, with a strong focus on Social Care complaints (Adult and/or Children's Services). You will ensure complaints are handled in line with legislation, Ombudsman expectations, and internal policies, delivering fair, transparent, and time ...
Housing Complaints Officer (Hybrid - West London) Rate: 30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available informatio ...
Ready to step into a senior Housing Options role and make an impact? A Hertfordshire local authority is seeking an experienced Senior Housing Options Officer to join their team on an interim basis. You will be responsible for managing complex homelessness cases, supporting junior officers, and ensuring statutory duties are delivered in line with current legislation. Key Responsibilities: Managing a caseload of complex homelessness cases from assessment through to decision stage Providing guidance and oversight to Housing Options Officers. Making and issuing statutory decisions, including s184 notices ...
Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved Providing advice on secur ...
Customer Service Admin - Planning (Temp to Perm) Leeds - LS10 12.71 per hour Full-time 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START - Interviews being held from Tues 26th May We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Leeds (LS10). This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: M ...
Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities Deliver high-quality housing a ...
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