Job Description

Specialist Support Officer

Basildon

PAYE: £18.20

Hybrid working model: 2 days remote, 3 days office-based

Role

• Provide specialist support and assistance for the day to day running of the Legal and Democracy service, including legal, democracy, member support, elections, information governance undertaking all activities as required and to be determined from time to time by the Support Supervisor and management team.
• Effective planning and diary management ensuring deadlines and time limits handled appropriately across the service.
• Management of relevant website pages and internal sites, service databases and contracts including mod.gov, and other relevant systems.
• Responsible for the logging, collating information and drafting initial responses for Freedom of Information, Subject Access requests, and complaints/CRMS, ensuring timely responses are available.

Essential Experience

• Demonstrable experience of office administration, procedures and practice
• Experience of responding to enquiries in writing, face to face and on the telephone
• Experience of administration in one of the following areas, legal, local government, elections, democracy
• Experiences of communicating with varying audiences and levels within an organisation

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.